Whether you’re brand new to Growzz or just looking to sharpen your skills, we offer a range of training and support options to help you get the most out of the platform. Our goal is to make Joint Business Planning simple, collaborative, and effective - so we’re here to help every step of the way.
What We Cover
Our training resources are designed to support every stage of your journey:
Glossary and Terms: Understand the industry standard language used in Growzz, and any more unique terms used by a specific retailer, so you can plan and communicate with clarity.
How Growzz Works: Learn the structure of the platform, how data flows, and how retailers and suppliers interact thoruhg it.
Preparing for JBP Planning: Know how to add your team, what information to gather, how to validate your SKUs, and how to get ready to build a great plan.
Building Your JBP: Step-by-step guidance on how to enter volumes, promotions, investments, and rationale into Growzz.
Reviewing Your JBP: Learn how to analyze feedback, adjust your submission, and use reports to fine-tune your plan.
Agreeing Your JBP with the Retailer: Understand the final steps to align and lock in a joint plan.
How We Deliver Support & Training
We offer flexible, accessible support and training designed to fit into your schedule:
Live Webinars: Join scheduled sessions to learn from our team and ask questions live.
15-Minute 1:1 Help: Book a quick call with our Customer Success team for focused support.
In-App Help Articles: Search or browse how-to guides and best practices without leaving the platform.
AI-Powered Support Chat: Ask questions anytime and get instant answers from our in-app chatbot.
Live In-App Chat: Need a human? Our team is available in-app to chat in real time.
Custom How-To Videos: Ask a question in the chat and we’ll create a short, personalized walkthrough video just for you.
Other Ideas?
We’re always adding new ways to support you. If there’s a training format you’d love—like guided checklists, in-person workshops, or a structured onboarding track—just let us know via the in-app chat. Many of our best features have come from user suggestions.
With Growzz, you don’t have to figure it out alone. However you learn best, we’re here to make sure you succeed.