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Building your plan - 5.3 Typical Marketing Communication Approaches

Written by Stephen Wood

Marketing Communication focuses on ongoing, non-promotional visibility and messaging:

  • In-store messaging

  • Shelf talkers, signage, or permanent communication elements

  • Fixtures or materials that communicate product benefits or brand story

  • Floor and in-store media

  • Branded elements placed within the store environment

  • Messaging that supports navigation or product discovery

  • Digital communication

  • Retailer website or app visibility

  • Product highlights or enhanced content

  • Category or brand storytelling

  • Communication that explains usage, benefits, or differentiation

  • Supporting shopper understanding rather than offering incentives

A strong approach ensures the product is consistently visible and understood, not just temporarily promoted.

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