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Building your plan - 8.7 What should I think about before building a Cross-Promotion?

Written by Stephen Wood

A cross-promotion is a multi-product commercial model, where different products may play different roles in the offer.

Key considerations:

  • Product pairing – are the products complementary and logical to the shopper?

  • Participation (redemption) – not all shoppers will engage with all elements

  • Where the value sits – which product carries the discount vs which drives volume

  • Expected volume uplift – may differ across products in the promotion

  • Funding responsibility – may sit with one brand, or be shared across partners

  • Coverage alignment – all products must be available in the same stores

  • Cannibalisation within your range – uplift on one SKU may reduce sales of others

A strong cross-promotion drives incremental basket value, while clearly managing who benefits and who funds the activity.

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